Security and privacy

How Revize looks after your data.

Revize is Built for Shopify. Order changes go through Shopify’s API, and customers pay any difference through Shopify’s own checkout. Here’s how we handle merchant and shopper data, in plain words.

Security at a glanceFrom our privacy policy

  • Data encrypted in transit and at rest
  • Sensitive information encrypted with SSL
  • Multi-factor authentication for system access
  • Access limited on a need-to-know basis
  • Regular security assessments and monitoring
Committed to complying with
  • GDPR
  • UK GDPR
  • CCPA
Built for ShopifyPayments through Shopify checkout
Foundations

Built on Shopify, by design.

Built for Shopify

Revize is Built for Shopify, the quality standard Shopify sets for apps in its App Store.

Payments stay on Shopify

When an edit costs more, the customer pays the difference through Shopify’s own checkout.

Changes through Shopify’s API

Revize processes and makes order changes through Shopify’s API.

Security measures

Encrypted, access-controlled and monitored.

The technical and organisational measures we use to protect your information.

Encryption

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  • Data encrypted in transit and at rest
  • Sensitive information encrypted with Secure Socket Layer (SSL) technology

Access control

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  • Multi-factor authentication for system access
  • Data stored behind secure networks
  • Accessible only by authorised personnel
  • Access limited on a need-to-know basis

Assessment and monitoring

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  • Regular security assessments and monitoring
  • Information used to ensure security and prevent fraud

No method of transmission over the internet or electronic storage is 100% secure, so we can’t guarantee absolute security.

Privacy

Clear rules for your data.

What we collect, why, and for how long.

Committed to complying with

  • GDPRGeneral Data Protection Regulation
  • UK GDPRThe UK’s version of the GDPR
  • CCPACalifornia Consumer Privacy Act

Legal basis under GDPRContract performance · Legitimate interest · Consent for marketing, where required · Legal compliance

What we collect

  • Merchant account details: name, email address, company information and contact details
  • Shopify store information and the authentication tokens Revize needs to work with your store
  • Order information from your store, processed to enable order editing
  • Usage, technical and performance data, such as features used, browser and device, and error logs

How we use it

  • To provide and operate order editing
  • To authenticate your access
  • To process order changes through Shopify’s API
  • To communicate with you about your account and improve Revize
  • To ensure security, prevent fraud and comply with legal obligations

Cookies

  • To maintain your session and authentication
  • To improve application performance
  • To analyse usage patterns and improve our services

When we may disclose it

  • When required by law, or to comply with legal processes
  • To protect our rights and property
  • To ensure user safety
  • To prevent fraud or security incidents

How long we keep it

  • Only as long as necessary to provide our services, comply with legal obligations and resolve disputes
  • Securely deleted within 30 days once it’s no longer needed

International transfers

  • Processing within regions with adequate data protection laws
  • Contractual protections with service providers
  • Industry-standard security measures
Your customers’ data

The data you process about your own customers using Shopify and Revize is governed by your own privacy policy.

Your rights

Your rights, and how to use them.

Depending on where you are, you may have these rights.

Access and correction

Request access to your personal information, and update or correct it through your account settings.

Deletion

Request deletion of your personal information. We process deletion requests within 30 days, subject to legal retention requirements.

Portability

Request your data in a portable format, and transfer it to another service where technically feasible.

Marketing choices

Opt out of marketing emails with the unsubscribe link or by contacting us. Service messages are not affected.

California residents

Your CCPA rights

We do not sell personal information.

  • Know what personal information we collect and how it’s used
  • Have your personal information deleted
  • Opt out of any sale of personal information
  • No discrimination for exercising these rights

To exercise any of these rights, email hello@revize.app.

If the policy changes, we post the update on our website, change the “Last updated” date and email you about significant changes.

Security reviews

Running a security review?

Send us your security questionnaire, or any question about how Revize handles data. The full detail is in our privacy policy.

Before we wanted to use the app, steps had to be taken regarding a security review. That was no problem at all. We get super fast answers to every question.
Platenzaak.nlNetherlands · Shopify App Store review
Ready when you are

Relax. Orders fix themselves now.

Install Revize free, add two blocks to your thank-you and order status pages, and you're live. A real person from our team is one message away.

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  • Built for Shopify
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A Revize parcel lounging on a deck chair in sunglasses with a drink, because the order is already handled.